Most code compliance cases are initiated by Rosenberg residents. If you suspect a code violation in your neighborhood, you may visit our new online reporting software at www.mgoconnect.org or you can report it to Citizen Relations by calling 832-595-3301. To file a complaint online visit: www.mgoconnect.org click customer portal and select state (Texas) and the jurisdiction (City of Rosenberg). Click Report an issue and fill out the required fields. Once filed, the complaint is routed to the appropriate department. An investigation will be conducted and the property owner will be notified if a deficiency is found.
After a complaint is made, a Code Enforcement Officer will visit the property and confirm that a code violation exists. If a deficiency is found, a Notice to Abate will be sent to the property owner(s) for correction. The owner(s) have an allotted amount of time to correct the violation. If a deficiency is not corrected, there is a potential for a citation, fines, or other means of ensuring compliance.
If you receive a Notice to Abate, it is important to follow the directions carefully and to contact the Code Officer, work on abatement of the concern/violation, and stay in communication with your assigned Code Enforcement Officer to ensure compliance is reached.