Will customers notice any changes in the water during the program?

Utilities customers may experience a difference in taste and/or smell in the water during this temporary change in treatment. Initially during the first week of the maintenance program, the changes will likely be more apparent but will later decrease as the system adjusts to the change. These are normal occurrences and carry no negative health effects.

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1. What is the “Water Distribution System Free Chlorine Maintenance Program?”
2. Can I drink the water during this maintenance program?
3. Why is the maintenance program being conducted?
4. When will the program be conducted?
5. Who will be affected?
6. Are free chlorine and chloraminated water safe?
7. What precautions should users of dialysis machines take?
8. What precautions should fish owners take?
9. Why are we switching to free chlorine so often?
10. Do the local or regional distribution systems have a bacteria problem?
11. What is free chlorine?
12. What is combined chlorine or chloramine?
13. Why does City of Rosenberg Utilities use chloramines most of the year?
14. Will customers notice any changes in the water during the program?
15. Why all the flushing?
16. What changes can be expected once the routine maintenance is completed?
17. If I have questions, who should I call for more information?